Returns, exchanges and shipping
Returns and exchanges
- All bikinis are made to order and take 3-7 business days to be manufactured. Complete custom designs take 2-3 weeks.
- We are unable to make changes or cancel your order once it is cut.
- Since swimwear is HANDMADE, ALL sales are FINAL, however we do accept exchanges of size and or style on full priced items up to 20% off. Items with a discount over 20% off or clearance items are FINAL SALE. Exchange items MUST be unworn/unwashed (please try on swimwear over underwear).
- If we receive a suit that has been worn, we will send the suit back to you without exchange or refund, and you will be banned from future purchases.
- All jewelry is final sale.
- All orders over $50 value are shipped for free.
- We ship internationally, shipping rates start from $25 depending on the country and size of your parcel.
- We do not ship on Saturday and Sundays and Holidays.
- Please allow additional 3-5 days for shipping for Black Friday & Cyber Monday sales, or Holidays sales..
- We are not responsible for your shipping expenses when you send an item for return or exchange.
If you have questions or concerns regarding returns, exchanges and shipping, or problem with your order, please email us at firstname.lastname@example.org.